Founding Software Engineer
First engineer. Five product surfaces from first commit in under two years, on a stack I chose and still run.
- Built the natural language search and conversational AI layer over Workday's knowledge base — retrieval, ranking and cited answer generation — so enterprise users get an answer instead of a list of documents
- Shipped the entire expert-session path alone: time-zone-correct booking, live video on Azure Communication Services, in-call controls, recording, and a browser-based editor for trimming and annotating the footage afterwards
- Built the service management platform underneath it — ticket intake, routing, expert assignment, resolution — plus a Chrome extension that records a workflow once and writes the step-by-step documentation from it
- Made the product buyable: Stripe subscriptions, checkout, invoicing and webhook-driven entitlement, which turned a demo into the company's first paid tier
- Run the whole stack myself — Next.js and Tailwind on the front, FastAPI and PostgreSQL behind it, Terraform for every environment — with no handoffs between layers to lose things in